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	<title>Adaptive Case Management</title>
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	<description>ISIS Papyrus and ACM</description>
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		<title>Adaptive Case Management</title>
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		<item>
		<title>Flowcharts and Goal-Orientation</title>
		<link>http://acmisis.wordpress.com/2011/10/31/flowcharts-and-goal-orientation/</link>
		<comments>http://acmisis.wordpress.com/2011/10/31/flowcharts-and-goal-orientation/#comments</comments>
		<pubDate>Mon, 31 Oct 2011 10:41:30 +0000</pubDate>
		<dc:creator>Max J. Pucher</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://acmisis.wordpress.com/?p=192</guid>
		<description><![CDATA[Goals can represent a desirable future state or situation, a trend value or a set of rules or constraints. Therefore one needs a powerful data mapping capability and rules embedded in the process engine and not external. For business, goals &#8230; <a href="http://acmisis.wordpress.com/2011/10/31/flowcharts-and-goal-orientation/">Continue reading <span class="meta-nav">&#8594;</span></a><img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=acmisis.wordpress.com&amp;blog=16273865&amp;post=192&amp;subd=acmisis&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
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		<slash:comments>0</slash:comments>
	
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			<media:title type="html">Max J. Pucher</media:title>
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		<media:content url="http://isismjpucher.files.wordpress.com/2011/10/ordergoal.png?w=500&#38;h=265" medium="image">
			<media:title type="html">OrderGoal</media:title>
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		<item>
		<title>Adapt: Why Success Always Starts With Failure</title>
		<link>http://acmisis.wordpress.com/2011/10/31/adapt-why-success-always-starts-with-failure/</link>
		<comments>http://acmisis.wordpress.com/2011/10/31/adapt-why-success-always-starts-with-failure/#comments</comments>
		<pubDate>Mon, 31 Oct 2011 10:17:29 +0000</pubDate>
		<dc:creator>Max J. Pucher</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://acmisis.wordpress.com/?p=187</guid>
		<description><![CDATA[(This is a short version of the full post: The Value of Failure) After centuries of Tayloristic command and control management approaches, adaptive concepts are finally being considered in the business world. Tim Harford wrote in ‘Adapt: Why Success Always &#8230; <a href="http://acmisis.wordpress.com/2011/10/31/adapt-why-success-always-starts-with-failure/">Continue reading <span class="meta-nav">&#8594;</span></a><img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=acmisis.wordpress.com&amp;blog=16273865&amp;post=187&amp;subd=acmisis&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
		<wfw:commentRss>http://acmisis.wordpress.com/2011/10/31/adapt-why-success-always-starts-with-failure/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
	
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			<media:title type="html">Max J. Pucher</media:title>
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		<title>Dynamic Exception Handling or Adaptive Goals?</title>
		<link>http://acmisis.wordpress.com/2011/02/27/dynamic-exception-handling-or-adaptive-goals/</link>
		<comments>http://acmisis.wordpress.com/2011/02/27/dynamic-exception-handling-or-adaptive-goals/#comments</comments>
		<pubDate>Sun, 27 Feb 2011 11:55:03 +0000</pubDate>
		<dc:creator>Max J. Pucher</dc:creator>
				<category><![CDATA[ACM]]></category>
		<category><![CDATA[BPM]]></category>

		<guid isPermaLink="false">http://acmisis.wordpress.com/?p=177</guid>
		<description><![CDATA[The last few months have been a hotbed of discussions on Social Media about the market fragmentation of the BPM world. We now have in the BPM domain the definitions of Dynamic BPM, which has been pushed by Gartner Group &#8230; <a href="http://acmisis.wordpress.com/2011/02/27/dynamic-exception-handling-or-adaptive-goals/">Continue reading <span class="meta-nav">&#8594;</span></a><img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=acmisis.wordpress.com&amp;blog=16273865&amp;post=177&amp;subd=acmisis&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
		<wfw:commentRss>http://acmisis.wordpress.com/2011/02/27/dynamic-exception-handling-or-adaptive-goals/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
	
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			<media:title type="html">Max J. Pucher</media:title>
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		<item>
		<title>The Difference between DYNAMIC and ADAPTIVE.</title>
		<link>http://acmisis.wordpress.com/2010/11/18/the-difference-between-dynamic-and-adaptive/</link>
		<comments>http://acmisis.wordpress.com/2010/11/18/the-difference-between-dynamic-and-adaptive/#comments</comments>
		<pubDate>Thu, 18 Nov 2010 16:55:35 +0000</pubDate>
		<dc:creator>Max J. Pucher</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://acmisis.wordpress.com/?p=168</guid>
		<description><![CDATA[The effort all contributors put into our book &#8216;Mastering the Unpredictable&#8217; about Adaptive Case Management seems to be paying off. My good friend (I hope he is despite ME being always a pain in his neck) Craig LeClair of Forrester &#8230; <a href="http://acmisis.wordpress.com/2010/11/18/the-difference-between-dynamic-and-adaptive/">Continue reading <span class="meta-nav">&#8594;</span></a><img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=acmisis.wordpress.com&amp;blog=16273865&amp;post=168&amp;subd=acmisis&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
		<wfw:commentRss>http://acmisis.wordpress.com/2010/11/18/the-difference-between-dynamic-and-adaptive/feed/</wfw:commentRss>
		<slash:comments>4</slash:comments>
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			<media:title type="html">Max J. Pucher</media:title>
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			<media:title type="plain">ISIS Papyrus ACM Vision Statement by Max J. Pucher</media:title>
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		<title>Filling the Void between BPM and Social Media</title>
		<link>http://acmisis.wordpress.com/2010/11/07/filling-the-void-between-bpm-and-social-media/</link>
		<comments>http://acmisis.wordpress.com/2010/11/07/filling-the-void-between-bpm-and-social-media/#comments</comments>
		<pubDate>Sun, 07 Nov 2010 16:08:59 +0000</pubDate>
		<dc:creator>Max J. Pucher</dc:creator>
				<category><![CDATA[ACM]]></category>
		<category><![CDATA[BPM]]></category>
		<category><![CDATA[Enterprise 2.0]]></category>

		<guid isPermaLink="false">http://acmisis.wordpress.com/?p=159</guid>
		<description><![CDATA[In this post I will shed light on many of the fuzzy areas of ACM that have come up again over the last few weeks. Some of it relates to similarities and overlap with both BPMS products on the one &#8230; <a href="http://acmisis.wordpress.com/2010/11/07/filling-the-void-between-bpm-and-social-media/">Continue reading <span class="meta-nav">&#8594;</span></a><img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=acmisis.wordpress.com&amp;blog=16273865&amp;post=159&amp;subd=acmisis&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
		<wfw:commentRss>http://acmisis.wordpress.com/2010/11/07/filling-the-void-between-bpm-and-social-media/feed/</wfw:commentRss>
		<slash:comments>3</slash:comments>
	
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			<media:title type="html">Max J. Pucher</media:title>
		</media:content>

		<media:content url="http://isismjpucher.files.wordpress.com/2010/11/process-spectrum.png?w=500&#38;h=288" medium="image">
			<media:title type="html">process spectrum</media:title>
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	</item>
		<item>
		<title>Consolidated Customer Service: CRM, BPM and ECM</title>
		<link>http://acmisis.wordpress.com/2010/10/15/consolidated-customer-service-crm-bpm-and-ecm/</link>
		<comments>http://acmisis.wordpress.com/2010/10/15/consolidated-customer-service-crm-bpm-and-ecm/#comments</comments>
		<pubDate>Fri, 15 Oct 2010 00:31:47 +0000</pubDate>
		<dc:creator>Max J. Pucher</dc:creator>
				<category><![CDATA[ACM]]></category>
		<category><![CDATA[BPM]]></category>
		<category><![CDATA[CRM]]></category>
		<category><![CDATA[ECM]]></category>

		<guid isPermaLink="false">http://acmisis.wordpress.com/?p=144</guid>
		<description><![CDATA[Things take time! We at ISIS Papyrus propose a consolidated ECM, CRM, BPM solution since 2001! Since then we do full process support with state/event driven models and since 2009 we even do BPMN. There is however no process without &#8230; <a href="http://acmisis.wordpress.com/2010/10/15/consolidated-customer-service-crm-bpm-and-ecm/">Continue reading <span class="meta-nav">&#8594;</span></a><img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=acmisis.wordpress.com&amp;blog=16273865&amp;post=144&amp;subd=acmisis&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
		<wfw:commentRss>http://acmisis.wordpress.com/2010/10/15/consolidated-customer-service-crm-bpm-and-ecm/feed/</wfw:commentRss>
		<slash:comments>2</slash:comments>
	
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			<media:title type="html">Max J. Pucher</media:title>
		</media:content>

		<media:content url="http://acmisis.files.wordpress.com/2010/10/customer-view.jpg" medium="image">
			<media:title type="html">customer view</media:title>
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		<item>
		<title>BPMN 2.0 Extensions: Data, Content, Rules and Goals</title>
		<link>http://acmisis.wordpress.com/2010/10/04/bpmn-2-0-extensions/</link>
		<comments>http://acmisis.wordpress.com/2010/10/04/bpmn-2-0-extensions/#comments</comments>
		<pubDate>Sun, 03 Oct 2010 22:01:53 +0000</pubDate>
		<dc:creator>Max J. Pucher</dc:creator>
				<category><![CDATA[ACM]]></category>
		<category><![CDATA[BPMN]]></category>
		<category><![CDATA[BPMN 2.0]]></category>
		<category><![CDATA[flowchart fallacy]]></category>
		<category><![CDATA[flowcharts]]></category>

		<guid isPermaLink="false">http://acmisis.wordpress.com/?p=119</guid>
		<description><![CDATA[We use a subset of BPMN 2.0 graphic modeling concepts for our adaptive process visualization in Papyrus ACM. To shorten this post and keep the principle discussion about flowcharts product-independent I moved it to &#8216;The Problem with Flowcharts&#8217;. Here I &#8230; <a href="http://acmisis.wordpress.com/2010/10/04/bpmn-2-0-extensions/">Continue reading <span class="meta-nav">&#8594;</span></a><img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=acmisis.wordpress.com&amp;blog=16273865&amp;post=119&amp;subd=acmisis&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
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		<slash:comments>1</slash:comments>
	
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			<media:title type="html">Max J. Pucher</media:title>
		</media:content>

		<media:content url="http://acmisis.files.wordpress.com/2010/10/nlr-editor.png" medium="image">
			<media:title type="html">NLR Editor</media:title>
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		<media:content url="http://acmisis.files.wordpress.com/2010/10/bpmn-process-goals.png" medium="image">
			<media:title type="html">BPMN process goals</media:title>
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	</item>
		<item>
		<title>ACM Empowerment or BPM Enforcement?</title>
		<link>http://acmisis.wordpress.com/2010/10/03/empowerment-or-enforcement/</link>
		<comments>http://acmisis.wordpress.com/2010/10/03/empowerment-or-enforcement/#comments</comments>
		<pubDate>Sun, 03 Oct 2010 09:09:20 +0000</pubDate>
		<dc:creator>Max J. Pucher</dc:creator>
				<category><![CDATA[ACM]]></category>
		<category><![CDATA[BPM]]></category>
		<category><![CDATA[BPM; empowerment]]></category>
		<category><![CDATA[goal-oriented processes]]></category>
		<category><![CDATA[ISIS Papyrus]]></category>
		<category><![CDATA[perceived value]]></category>
		<category><![CDATA[process management]]></category>
		<category><![CDATA[SOA]]></category>
		<category><![CDATA[transparency]]></category>

		<guid isPermaLink="false">http://acmisis.wordpress.com/?p=88</guid>
		<description><![CDATA[Some BPM consultants propose that processes are the most important corporate asset. I disagree because a process is an abstract entity that produces no value. Value is defined by human interaction and perception in the real world. While abstract processes &#8230; <a href="http://acmisis.wordpress.com/2010/10/03/empowerment-or-enforcement/">Continue reading <span class="meta-nav">&#8594;</span></a><img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=acmisis.wordpress.com&amp;blog=16273865&amp;post=88&amp;subd=acmisis&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
		<wfw:commentRss>http://acmisis.wordpress.com/2010/10/03/empowerment-or-enforcement/feed/</wfw:commentRss>
		<slash:comments>1</slash:comments>
	
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			<media:title type="html">Max J. Pucher</media:title>
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		<item>
		<title>Why Adaptive Case Management?</title>
		<link>http://acmisis.wordpress.com/2010/10/02/why-adaptive-case-management/</link>
		<comments>http://acmisis.wordpress.com/2010/10/02/why-adaptive-case-management/#comments</comments>
		<pubDate>Sat, 02 Oct 2010 12:05:42 +0000</pubDate>
		<dc:creator>Max J. Pucher</dc:creator>
				<category><![CDATA[ACM]]></category>
		<category><![CDATA[BPM]]></category>
		<category><![CDATA[customer loyalty]]></category>
		<category><![CDATA[process goals]]></category>
		<category><![CDATA[strategy]]></category>
		<category><![CDATA[transparency]]></category>

		<guid isPermaLink="false">http://acmisis.wordpress.com/?p=20</guid>
		<description><![CDATA[What keeps the managers, directors and executives of a business awake at night, tossing and turning? The long-range questions about where the ecomony is going and what the competition is or will be doing? Does anyone think they are wondering &#8230; <a href="http://acmisis.wordpress.com/2010/10/02/why-adaptive-case-management/">Continue reading <span class="meta-nav">&#8594;</span></a><img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=acmisis.wordpress.com&amp;blog=16273865&amp;post=20&amp;subd=acmisis&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
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		<slash:comments>0</slash:comments>
	
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			<media:title type="html">Max J. Pucher</media:title>
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		<media:content url="http://acmisis.files.wordpress.com/2010/10/why-acm.png" medium="image">
			<media:title type="html">why ACM?</media:title>
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	</item>
		<item>
		<title>Can BPM encode knowledge?</title>
		<link>http://acmisis.wordpress.com/2010/10/01/can-bpm-encode-knowledge/</link>
		<comments>http://acmisis.wordpress.com/2010/10/01/can-bpm-encode-knowledge/#comments</comments>
		<pubDate>Fri, 01 Oct 2010 17:03:27 +0000</pubDate>
		<dc:creator>Max J. Pucher</dc:creator>
				<category><![CDATA[ACM]]></category>
		<category><![CDATA[BPM]]></category>
		<category><![CDATA[Enterprise 2.0]]></category>
		<category><![CDATA[business innovation]]></category>
		<category><![CDATA[knowledge]]></category>

		<guid isPermaLink="false">http://acmisis.wordpress.com/?p=103</guid>
		<description><![CDATA[There are BPM proponents who say that using structured process should be seen as experience encoded into process flowcharts during analysis. I disagree, because a procedure that may have worked in the past is not goal oriented. Experience is actionable &#8230; <a href="http://acmisis.wordpress.com/2010/10/01/can-bpm-encode-knowledge/">Continue reading <span class="meta-nav">&#8594;</span></a><img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=acmisis.wordpress.com&amp;blog=16273865&amp;post=103&amp;subd=acmisis&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
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		<slash:comments>0</slash:comments>
	
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			<media:title type="html">Max J. Pucher</media:title>
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