© 2007-14 Max J. PucherAll rights reserved!
Benefits of Papyrus ACM:
- empowers business users
- builds virtual process organizations
- users create knowledge processes
- does not require flowcharting
- assembles optimized processes
- measures customer perceptions
- gathers actionable knowledge
- links business and process GOALS
- provides operational transparency
- 63,854 hits
- The Forrester Research Wave on DCM 2014
- Flowcharts and Goal-Orientation
- Adapt: Why Success Always Starts With Failure
- Dynamic Exception Handling or Adaptive Goals?
- The Difference between DYNAMIC and ADAPTIVE.
- Filling the Void between BPM and Social Media
- Consolidated Customer Service: CRM, BPM and ECM
- BPMN 2.0 Extensions: Data, Content, Rules and Goals
- ACM Empowerment or BPM Enforcement?
- Why Adaptive Case Management?
- Can BPM encode knowledge?
- Process Mining versus User-Trained Agent
- The Scientific Roots of ACM
- BPM is about Cost-Cutting
- Different Views of ACM
Author Archives: Max J. Pucher
We use a subset of BPMN 2.0 graphic modeling concepts for our adaptive process visualization in Papyrus ACM. To shorten this post and keep the principle discussion about flowcharts product-independent I moved it to ‘The Problem with Flowcharts’. Here I … Continue reading
Some BPM consultants propose that processes are the most important corporate asset. I disagree because a process is an abstract entity that produces no value. Value is defined by human interaction and perception in the real world. While abstract processes … Continue reading
What keeps the managers, directors and executives of a business awake at night, tossing and turning? The long-range questions about where the ecomony is going and what the competition is or will be doing? Does anyone think they are wondering … Continue reading
There are BPM proponents who say that using structured process should be seen as experience encoded into process flowcharts during analysis. I disagree, because a procedure that may have worked in the past is not goal oriented. Experience is actionable … Continue reading
ISIS Papyrus Adaptive Case Management is on a much higher level than any other implementation. The key element of that is the User-Trained Agent (UTA) that is enabled by the combination of the model-preserving concept and the object-relational database of … Continue reading
The idea that a predefined flowcharted processes needs to be continuously adapted by users or the software has been there since before 1995. I started to develop the Papyrus Platform in 1997 with the premise of a fully adaptive application. … Continue reading