Author Archives: Max J. Pucher

About Max J. Pucher

I am the founder and Chief Technology Officer of Papyrus Software, a medium size software company offering solutions in communications and process management around the globe. I am also the owner and CEO of MJP Racing, a motorsports company focused on Rallycross or RX, a form of circuit racing on mixed surfaces that has been around for 40 years. I hold 8 national and international championship titles in RX. My team participates in the World Championship along Petter Solberg, Sebastian Loeb and Ken Block.

BPMN 2.0 Extensions: Data, Content, Rules and Goals

We use a subset of BPMN 2.0 graphic modeling concepts for our adaptive process visualization in Papyrus ACM. To shorten this post and keep the principle discussion about flowcharts product-independent I moved it to ‘The Problem with Flowcharts’. Here I … Continue reading

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ACM Empowerment or BPM Enforcement?

Some BPM consultants propose that processes are the most important corporate asset. I disagree because a process is an abstract entity that produces no value. Value is defined by human interaction and perception in the real world. While abstract processes … Continue reading

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Why Adaptive Case Management?

What keeps the managers, directors and executives of a business awake at night, tossing and turning? The long-range questions about where the ecomony is going and what the competition is or will be doing? Does anyone think they are wondering … Continue reading

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Can BPM encode knowledge?

There are BPM proponents who say that using structured process should be seen as experience encoded into process flowcharts during analysis. I disagree, because a procedure that may have worked in the past is not goal oriented. Experience is actionable … Continue reading

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Process Mining versus User-Trained Agent

ISIS Papyrus Adaptive Case Management is on a much higher level than any other implementation. The key element of that is the User-Trained Agent (UTA) that is enabled by the combination of the model-preserving concept and the object-relational database of … Continue reading

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The Scientific Roots of ACM

The idea that a predefined flowcharted processes needs to be continuously adapted by users or the software has been there since before 1995. I started to develop the Papyrus Platform in 1997 with the premise of a fully adaptive application. … Continue reading

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BPM is about Cost-Cutting

Whenever the discussion starts there are those who try to enlighten us that BPM ‘is not about technology’ and ‘not about flowcharts’ but it is a management concept and a methodology. Some call it a practice. In these times I … Continue reading

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