Category Archives: Enterprise 2.0

Filling the Void between BPM and Social Media

In this post I will shed light on many of the fuzzy areas of ACM that have come up again over the last few weeks. Some of it relates to similarities and overlap with both BPMS products on the one … Continue reading

Posted in ACM, BPM, Enterprise 2.0 | 3 Comments

Can BPM encode knowledge?

There are BPM proponents who say that using structured process should be seen as experience encoded into process flowcharts during analysis. I disagree, because a procedure that may have worked in the past is not goal oriented. Experience is actionable … Continue reading

Posted in ACM, BPM, Enterprise 2.0 | Tagged ,

Different Views of ACM

The vendors that rally behind ACM are really very different in terms of how they implement it. It shows that we all agree on the existing problem with BPM for knowledge work, but we have different ideas of how to … Continue reading

Posted in ACM, Enterprise 2.0 | Tagged ,