Category Archives: ISIS Papyrus

The Forrester Research Wave on DCM 2014

ISIS Papyrus Process and Communication Platform has been recently evaluated both for its content and its process capability in two independent reports by Forrester Research about Customer Communications Management (DOCCM) and Dynamic Case Management (DCM). These acronyms are unfortunately quite confusing. I do prefer CCM … Continue reading

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ISIS Papyrus is first in ACM!

Rather than the approach chosen by Social-BPM or other collaborative process design tools, Papyrus pushes for ‘Design by Doing’ where the users are empowered to create processes interactively without analysis and then can execute or change as required. Therefore the … Continue reading

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ISIS Papyrus ACM Key Benefits

Value Delivered Key Benefits/Value Single, integrated communication & process platform is state- and event-driven and rule-based (data-driven) GOAL-oriented planning allows direct connection with financial targets and strategic objectives Holistic customer view for end-to-end case management Out-of-the-box shared case folder with … Continue reading

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About ISIS Papyrus Software

ISIS Papyrus Software offers a consolidated, end-to-end solution for inbound and outbound communications and process management. Its business communication platform uses a repository to consolidate business rules, document management and Case Management. Papyrus is globally the FIRST software system that … Continue reading

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