© 2007-14 Max J. PucherAll rights reserved!
Benefits of Papyrus ACM:
- empowers business users
- builds virtual process organizations
- users create knowledge processes
- does not require flowcharting
- assembles optimized processes
- measures customer perceptions
- gathers actionable knowledge
- links business and process GOALS
- provides operational transparency
- 57,829 hits
- The Forrester Research Wave on DCM 2014
- Flowcharts and Goal-Orientation
- Adapt: Why Success Always Starts With Failure
- Dynamic Exception Handling or Adaptive Goals?
- The Difference between DYNAMIC and ADAPTIVE.
- Filling the Void between BPM and Social Media
- Consolidated Customer Service: CRM, BPM and ECM
- BPMN 2.0 Extensions: Data, Content, Rules and Goals
- ACM Empowerment or BPM Enforcement?
- Why Adaptive Case Management?
- Can BPM encode knowledge?
- Process Mining versus User-Trained Agent
- The Scientific Roots of ACM
- BPM is about Cost-Cutting
- Different Views of ACM
Tag Archives: BPM
What keeps the managers, directors and executives of a business awake at night, tossing and turning? The long-range questions about where the ecomony is going and what the competition is or will be doing? Does anyone think they are wondering … Continue reading
In forum discussions and during the ACM tweetjam the suggestion came up multiple times that Adaptive Case Management has to do with controlled anarchy and chaos. I disagree with anarchy as it describes a state of lawlessness in a group … Continue reading
We can sit down together and bemoan or complain in blogs as to why flow-based processes are so often designed wrongly. Most seem to blame the designer taking a wrong approach or not applying some methodology the right way. Others … Continue reading
The only reason to execute processes is to achieve certain outcomes and GOAL ORIENTATION is therefore essential. Linking those outcomes to rigid execution from the beginning is a key problem of current BPM implementations, because these processes are not simple, … Continue reading
It is most interesting that in the new diction of Gartner, BPM is now encompassing processes that were not so long ago the antithesis of BPM, not to say the antichrist – unstructured, non-routine, unpredictable, non-sequential, complex and even chaotic! … Continue reading