© 2007-14 Max J. Pucher
All rights reserved!Benefits of Papyrus ACM:
- empowers business users
- builds virtual process organizations
- users create knowledge processes
- does not require flowcharting
- assembles optimized processes
- measures customer perceptions
- gathers actionable knowledge
- links business and process GOALS
- provides operational transparencyBlog Stats
- 68,600 hits
Hot Subjects
-
All Subjects
- The Forrester Research Wave on DCM 2014
- Flowcharts and Goal-Orientation
- Adapt: Why Success Always Starts With Failure
- Dynamic Exception Handling or Adaptive Goals?
- The Difference between DYNAMIC and ADAPTIVE.
- Filling the Void between BPM and Social Media
- Consolidated Customer Service: CRM, BPM and ECM
- BPMN 2.0 Extensions: Data, Content, Rules and Goals
- ACM Empowerment or BPM Enforcement?
- Why Adaptive Case Management?
- Can BPM encode knowledge?
- Process Mining versus User-Trained Agent
- The Scientific Roots of ACM
- BPM is about Cost-Cutting
- Different Views of ACM
-
Join 35 other subscribers
Category Archives: ACM
The Forrester Research Wave on DCM 2014
ISIS Papyrus Process and Communication Platform has been recently evaluated both for its content and its process capability in two independent reports by Forrester Research about Customer Communications Management (DOCCM) and Dynamic Case Management (DCM). These acronyms are unfortunately quite confusing. I do prefer CCM … Continue reading
Posted in ACM, ECM, ISIS Papyrus, Uncategorized
Tagged ACM, CCM, DCM, DOCCM, Forrester Research
Leave a comment
Adaptive Case Management 